You can delete your CaloBee account right inside the app. If you cannot use the app, email us.
Option 1: delete in the app (immediate)
- Open CaloBee and sign in.
- Go to the Profile tab, then choose Settings.
- Scroll to the bottom and tap Delete account. You can also go to Security & privacy → Danger zone → Delete account.
- Read the warning, then confirm Delete account. Your account is deleted right away and you are signed out.
If you signed in with Apple, we also revoke that connection with Apple when you delete.
Option 2: delete by email (if you cannot use the app)
Email support@calobee.app with the subject “Delete account”, from the email address of your CaloBee account. To protect your account, we only act on requests sent from that address and may ask you to confirm your identity, for example by replying to a confirmation email. We process requests within 30 days.
What is deleted
- Your account and profile (personal details, goals).
- Photos you scanned or sent in chat (meals, nutrition labels, InBody), the profile photo you uploaded, and scan results.
- Your chat messages with Bee and conversation summaries, including messages you cleared from the App with "Clear chat history".
- Your meal diary, water, weight, meal plans, fridge items and shopping lists.
- What Bee remembers about you and your eating habits.
- Activity totals synced from Apple Health.
- Feedback and bug reports you sent, with their photos and videos.
- Copies of your photos or messages that we used to test the AI.
- Notifications, sign-in sessions and AI request logs linked to your account.
- Your customer record at RevenueCat (we send a deletion request) and your Sign in with Apple connection.
What may be kept
- Minimal purchase and subscription-event records (identified by an internal ID; some provider notifications may include your email) and security or audit logs, for as long as needed for accounting, fraud prevention, dispute handling and legal obligations.
- Database backups, kept for about 7 days and then deleted.
- Error reports with sensitive fields removed, for a limited time.
- Aggregated, non-identifying food statistics (not linked to you).
App Store subscription
Deleting your account does not cancel an App Store subscription. Cancel it separately so you are not charged again. On your iPhone: Settings → [your name] → Subscriptions → CaloBee → Cancel Subscription, or open apps.apple.com/account/subscriptions. Cancel at least 24 hours before the renewal date.
Only want to delete some data?
- Delete scan history and photos: Settings → Security & privacy → Delete scan history.
- Stop sharing with AI: Settings → Security & privacy → AI data sharing.
- Disconnect Apple Health (stops syncing and removes your activity summary): Profile → Activity & exercise → Disconnect.
- Remove individual things Bee remembers: Profile → Bee knows you.
See also the Privacy Policy.